Trust and security
Incident response
AuthLN maintains a structured incident response program designed to quickly identify, contain, and resolve security events while minimizing impact to our customers.
Our approach
A defined lifecycle, applied consistently.
- 01Detection and reportingEvents are identified through monitoring, internal reporting, and customer notifications.
- 02Triage and investigationEvents are assessed, classified by severity, and investigated by our engineering team.
- 03ContainmentImmediate actions are taken to limit impact and stop ongoing threats.
- 04RecoverySystems and services are restored to normal operation.
- 05RemediationRoot causes are addressed and controls strengthened to prevent recurrence.
Severity classification
We prioritize by potential impact.
Critical
Active threats or confirmed compromise requiring immediate response.
High
Credible risks or vulnerabilities with potential for exploitation.
Medium and low
Suspicious or unverified activity requiring investigation.
Response and escalation. Our engineering leadership oversees all incident response activities, coordinating investigation, containment, customer communication, and post-incident review.
Questions
Security questions? Let's talk.
Reach out about our security program, subprocessors, or compliance posture.