Trust & security

Incident response

AuthLN maintains a structured incident response program designed to quickly identify, contain, and resolve security events while minimizing impact to our customers.

Our approach

A defined lifecycle, applied consistently

Detection & reporting

Events are identified through monitoring, internal reporting, and customer notifications.

Triage & investigation

Events are assessed, classified by severity, and investigated by our engineering team.

Containment

Immediate actions are taken to limit impact and stop ongoing threats.

Recovery

Systems and services are restored to normal operation.

Remediation

Root causes are addressed and controls strengthened to prevent recurrence.

Severity classification

We prioritize by potential impact

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Critical

Active threats or confirmed compromise requiring immediate response.

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High

Credible risks or vulnerabilities with potential for exploitation.

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Medium / Low

Suspicious or unverified activity requiring investigation.

Response & escalation. Our engineering leadership oversees all incident response activities, coordinating investigation, containment, customer communication, and post-incident review.

Security questions? Let's talk.

Reach out about our security program, subprocessors, or compliance posture.